US Huddle Room Provider Boosted Productivity with BeingHD’s HDMI Matrix Switcher (OEM Service)

HDMI Matrix Switcher, huddle room solutions, Pro-AV OEM service, office AV productivity, BeingHD case study

Client Background

Client Challenges

1. Need for a compact HDMI matrix switcher (4×4 ports) that fits into their furniture’s built-in tech compartment.
2. Require OEM customization: Branded front panel, custom user manual, and firmware integration with their remote control app.
3. Demand for cost-effective bulk pricing (500+ units per order) without compromising quality.
4. Short lead time (30 days) to meet seasonal demand for office upgrades.

BeingHD’s Solution

• Compact design (2U rack-mount, 180x120x40mm) to fit the client’s furniture specifications.
• OEM branding: Laser-engraved client logo, custom color matching, and co-branded packaging.
• Firmware customization: Integrated with the client’s remote control app (RS232 protocol) for one-click signal switching.
• Bulk production: Delivered 600 units in 25 days (ahead of schedule) with ISO9001 quality assurance.
• Free editable documents: Provided AI/PSD logo files and user manual templates for future updates.

Implementation & Results

• Implementation period: 25 days (production + shipping + customs clearance via flexible logistics partners).
• Key Outcomes:
  1. Client’s huddle room bundles saw a 35% sales increase (customers valued the branded, seamless AV experience).
  2. Customer satisfaction score (CSAT) reached 98% (up from 85% with previous suppliers) due to easy setup and reliable performance.
  3. Cost savings of 20% compared to their previous supplier (BeingHD’s factory-direct pricing and bulk discounts).
  4. Long-term partnership: Renewed 3 orders (1,800+ units total) in 2023-2024, with plans to expand to 8×8 port models.

Client Testimonial